Investment for Life.
We want your purchase with us to be a perfect experience. This is an investment for life. Our prints are produced with an archival process on materials that will last generations. We cannot leave finishing details to on-screen simulations or check boxes next to photo samples. Any customization will be made by direct consultation with Vern.
What am I purchasing at this store?
When you complete your checkout here, you have purchased the image of your chosen size with a standard matte for that image. This purchase also determines your place in Vern's image preparation queue. Vern will call you to discuss any framing or customization. If you add framing or customization to the order, you will be invoiced for those options. All prints will have a $20.00 shipping cost added to your shopping cart. On larger orders we will discuss shipping options.
And please remember that we hand-produce each print. It can take four to six weeks to complete delivery. Thank you for your understanding!
Returns Policy
Prints: You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within one week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. If you need to return an item, please Contact Us with details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, your order may be shipped from Mammoth Business Essentials.
We ship small matted prints directly from the Gallery. All larger matted prints, framed prints, metals prints, and canvases are shipped at Mammoth Business Essentials.
Vern will be happy to provide all the details.